Privacy Policy

This policy explains what information the Sienne Method ("Sienne," "we," "us") collects when you use thesiennemethod.com and the Style Profile questionnaire, how we use it, and the choices you have. We wrote it in plain language on purpose — if anything here is unclear, reach out using the contact information at the bottom of this page.

Information We Collect

Information you provide directly

• Contact information: your first name and email address.
• Style Profile answers: your responses to the questionnaire, including your coloring (skin tone, undertone, hair and eye color), size and body shape, areas you'd like to highlight or minimize, profession, style preferences, comfort preferences, budget, shopping habits, and the style goals or challenges you describe.
• Payment information: if you purchase the full capsule wardrobe unlock, your payment is processed directly by Stripe, our payment processor. We do not receive or store your full card number — Stripe shares with us only that payment was completed, along with your email address.
• Anything you send us directly, such as a support email.

Information collected automatically

We do not currently use advertising or analytics tracking cookies on this site. Your browser may use limited local storage for basic site functionality (for example, to keep an administrator signed in); this is not used to track visitors across other websites or shared with advertisers.

How We Use Your Information

• To generate your personalized style report and 10-piece capsule wardrobe recommendations.
• To process payment for the premium capsule unlock.
• To email you your completed style profile, and to send you a secure sign-in link if you request one to access a profile you completed previously.
• To maintain records of your profile so you can return to it later without retaking the questionnaire.
• To operate, maintain, and improve the Sienne Method service.

We do not sell your personal information, and we do not use it for third-party advertising.

Who We Share Information With

We use a small number of outside companies ("service providers") to operate Sienne. Each one only receives the information it needs to do its specific job:

Service provider	What it's used for	What it receives
Supabase	Securely stores your profile record and powers passwordless sign-in	Name, email, questionnaire answers, your generated report, payment status
Anthropic (Claude)	Generates your personalized, AI-written style report	Your questionnaire answers (not your name or email)
Stripe	Processes payment for the $47 capsule unlock	Payment details, your email
Resend	Delivers the emails Sienne sends you	Your name and email
OpenWebNinja	Looks up real, currently available products for your capsule wardrobe	Generic search terms (item type, general size range) — never your name or email

We may also share information if required by law, or to protect the rights, safety, or property of Sienne or our customers.

Passwordless Sign-In

To let you return to a style profile you've already completed, Sienne uses secure, one-click sign-in links sent to your email instead of a password. These links are personal to you and expire after a short time. Don't forward a sign-in link to anyone else — treat it the way you'd treat a password.

Data Retention

We keep your profile information for as long as your account is active, so you can return to your style profile later. If you'd like your information deleted, contact us (see below) and we will remove it, except where we're required to keep certain records (for example, payment records Stripe may retain for tax or fraud-prevention purposes).

Your Choices

• Access or correct your information: contact us and we'll provide or correct what we have on file.
• Delete your information: contact us and we'll remove your profile record.
• Opt out of emails: every email we send includes a way to reach us if you'd prefer not to receive further messages.

Children's Privacy

Sienne is intended for adults and is not directed at children. We do not knowingly collect information from anyone under 18.

Security

We use industry-standard measures to protect your information, including encrypted connections (HTTPS) and a PCI-compliant payment processor (Stripe) that never shares your full card details with us. No method of transmission or storage is 100% secure, but we take reasonable steps to protect your information.

Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top of this page reflects the most recent changes. Continued use of the Sienne Method after changes take effect means you accept the updated policy.

Contact Us

Questions about this policy, or requests about your personal information, can be sent to:

Empress Laine Co.
info@thesiennemethod.com